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How do I submit a withdrawal via Bitcoin?

You may submit a Bitcoin withdrawal by following these steps: 

Select Make a Withdrawal from the left hand panel.

Select Bitcoin - WITHDRAWAL.

Then select either BITs or whatever currency option you have to withdraw. You will only get USD if you have funds in your USD vault.

You may leave your own note in the box provided, if you wish.

Select the amount you wish to withdraw and then click Withdraw.


This next screen is where you put your Bitcoin address.

Then press SEND BITCOIN and your withdrawal request will be reviewed and processed within 30 minutes.

The withdrawal may still take up to 6 hours to reach your account, depending on the Blockchain.